FAQs
Whether you’re wondering how to donate, how our pricing works, or what makes Common Thread different from your average thrift store, you’re in the right place. We’re here to make your experience simple, fun, and feel-good from start to finish.
If you don’t see your question answered here, feel free to reach out or stop by—we love connecting with our community.
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Our primary focus is women & children's clothing. We also accept men's clothing.
We accept gently used footwear in nearly new condition.
We accept clean used clothing in "excellent ready to wear condition". No stains, rips, broken zippers or signs of wear and tear.
We accept hats, bags, jewelry and all fashion accessories.
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We uphold high quality standards. Items must be freshly washed and in nearly new condition. We will not accept or sell stained, torn , smelly or worn-out clothing.
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We currently DO NOT accept toys, baby gear, books, housewares, furniture or sports equipment.
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We opened our doors to the public on October 4th 2025.
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We are open Tuesday to Saturday from 10am-5pm.
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20 Balsam Street, Unit #6 Collingwood, Ontario.
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Common Thread is an independent social enterprise that supports My Friend's House.
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Yes, we charge tax. We are a social enterprise (a non-profit corporation). We are not a registered charity.
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All sales are final. No refunds, returns or exchanges.
Our Sponsors
Every corporate and community sponsorship represents a commitment to uplifting women in our community.
Every corporate and community sponsorship represents a commitment to uplifting women in our community.
